Terms and Conditions

This website is owned and operated by Dimmi Valenti coaching.

These Terms set forth the terms and conditions under which you may use our website and services as offered by us. 
This website offers visitors information in the field of psychology, philosophy, self-development and life coaching. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you need to be of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any applicable law or regulation applicable to you.

30 days Money Back Guarantee

If you are not completely satisfied with our services within the period of 30 days of receiving it, we will refund the full price of the service. 

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products/ services displayed at any time and to correct pricing errors that may inadvertently occur. 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

We will make sure to put all reasonable effort and skill in providing the services you order under this agreement, but please be aware that we do not guarantee any results of the services. By accepting these Terms&Conditions you agree to take full responsibility for any decisions and actions you take, having received any of our services. 

Intellectual Property, Copyrights and Logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Dimmi Valenti coaching. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Suspending User Accounts

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations.

You agree to indemnify and hold Dimmi Valenti coaching harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to or arising out of or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall, Dimmi Valenti coaching be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. 

To the maximum extent permitted by applicable law, Dimmi Valenti coaching assumes no liability or responsibility for any:

1. Errors, mistakes, or inaccuracies of content; 
2. Personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service;
3. Any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. 

We reserve the right to modify these terms from time-to-time at our sole discretion.  Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you wish not to receive such promotional materials or notices – please just notify us at any time.

Bookings

You can book either online or by a phone call. Simply fill in the booking form on the website or call on 07376102154 with your booking details to hand. 

Cancellation Fees

If for any reason, you have to cancel an agreed booking, this must be notified to us in writing at least 5 working days before the agreed time or some cancellation fees will apply. 

Less than 4 days of the agreed booking – 30% of the cost of the booked service payable as a cancellation fee. 

Less than 1 day – 50%of the cost of the booked service payable as a cancellation fee. 

On the same day of the agreed booking – 100% of the cost of the booked service payable as a cancellation fee. 

In case of you being late for agreed booking:

We have the right to amend the session to the time left like it would have started on time. Example: if you are late 15 mins, and the session is supposed to be 60 mins you will get only 45 mins of the service. 

Force Major/Out of our control Circumstances and Cancellations

In the case of this unlikely event of out of our control situations/obstacles, Dimmi Valenti coaching is not to be held responsible for any bookings/events cancellations. 

Cancellations by our side

Dimmi Valenti coaching reserves the rights to cancel/change the date and time of a booking/event, at any time without obligatory providing an explanation and without liability. If the new date and time are not convenient for you, you will be given the option of a refund.

Free /Complementary Events 

If you signed in for a Free /Complementary please make everything possible to attend because there are still expenses (like venue hire, food, drinks) relative to your spot. In a case of force major circumstances please make everything possible to inform at least a day in advance.  

Dispute Resolution/Feedback/Complaints

For all your questions, comments and feedback, please send an email to dimmivalenti@gmail.com
If for any reason we are unable to deal with your complaint you are welcome to contact Online Dispute Resolution at https://webgate.ec.europa.eu/odr

Community Profile

If you choose to create a community profile on our website you should be aware that all users that join a community have a public profile that is publicly visible (to other visitors to the website), and that your public activity (such as posts they write and their comments) will be visible to other visitors of the website. 

As a user of our website you can always opt-out and exit the community, and upon doing so, such your user’s profile will not be publicly visible. Naturally, in such event then you will not be able to use the community features (e.g. liking, commenting or writing posts). 

Privacy Policy 

We care about your Data protection a lot so we will do our best to keep your Personal Data as safe as possible. We have the special Privacy Policy where you will find all the Data Protection relative information. In case you have more questions regarding Data Protection related to our website please contact us on dimmivalenti@gmail.com and will do our best to assist you. 

These Terms and Conditions commence on 10/09/2018. 

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