We receive, collect and store any information you enter on our website or provide us in any other way. The reason for us to do that is to improve our services and customise our content specifically for your needs. In case that you specifically request, we will use your presented Data to communicate information and for internal marketing and research purposes.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (first name, last name, title, date of birth, email, password, billing address, delivery address and contact numbers);
Payment details (including payments between us and purchases made by you, bank account and payment card details);
Comments, feedbacks, product reviews, recommendations, survey responses and personal profile (username and password, purchases or orders, your interests, marketing and communication preferences);
When you conduct a transaction on our website, subscribe to our newsletter or blog, request resources, marketing or information to be sent to you or use the booking or message form on our website to contact us, as part of the process, we collect personal information you give us such as your name, address and email address. We assume that you agree to the collection of your personal information and that it will be used for the specific reasons stated above only.
Such disclosures are needed to meet our service commitments to you in which case we will require such third parties to agree to manage it correspondingly with this Privacy Policy.
If it is required by relevant laws, government organisations (for example to identify or prevent criminal activity) or court procedures.
By accepting such a disclosure you give us a permission to do so.
In order to fulfil our responsibility to you when you visit our site and purchase a product or service or request to receive information from us, we may have to share your personal information with IT and System administration service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or payments owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages.
You can opt out of receiving such messages and marketing communication at any time by emailing dimmivalenti@gmail.com, or by clicking the ‘unsubscribe’ link at the bottom of any of our email communication.
It is essential for us to have your up to date information, so please email us at dimmivalenti@gmail.com if you need to update any details.
We take every reasonable measure to preserve any information you submit through our website, both online and offline, in accordance with legislation such as the General Data Protection Regulations May 2018.
We take all suitable actions to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information for loss, misuse, and unauthorised access, disclosure, alteration, or destruction.
Where you use passwords, ID numbers, or other special access features on this site, you also have a responsibility to take reasonable steps to safeguard them.
In accordance with the DGPR legislation the following text is to inform you that we use/may use different types cookies, about the different type of cookies, what they are, what they are used for:
There are two types of cookies:
Session (Transient) cookies: These cookies are erased when you close your browser and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. they are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.
If you don’t wish to store or you want to delete the Cookies on your PC, search for how to not store and delete cookies depending on the browser you use on the internet by typing “How to not store/delete Cookies from my Name of the Browser you use?” and follow the instructions. Another way to do so is to visit this website https://www.aboutcookies.org/ where you will find all the relevant information about Cookies and how to delete/not store them.
List of cookies used on this site:
First-party WordPress:
| Name | Description | Duration |
|---|---|---|
| wp-settings-time-{user_id} | WordPress informations about current session | 1 year |
| wp-settings-{user_id} | WordPress informations about current session | 1 year |
| wordpress_test_cookie | Tests that the browser accepts cookies. | Session |
| wordpress_{id} | WordPress informations about current session | 2 weeks |
| wordpress_logged_in_{id} | Identification of logged in WordPress user | 2 weeks |
Third-party:
| Name | Description | Duration |
|---|---|---|
| _ga | Google Analytics Cookies collects information in anonymous way, like visitor number on the website | 2 years |
| _gid | Google Analytics Cookies collects information in anonymous way, like visitor number on the website | 24 hours |
| _fbp | Facebook Pixel Cookies help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising. | Session |
| tr | Facebook Pixel Cookies help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising. | Session |
In order to better analyse, improve our services and marketing campaigns and target the audience in relevance
to their needs and interest in our products, we use re-targeting on Facebook.
We use Facebook Business Tools such as Facebook Conversion Tracking Pixel, Facebook Custom Audiences which may use cookies such as First Party cookies, web beacons, and other storage technologies to collect or obtain information from our website and elsewhere on the internet and utilise that information to implement measurement services and target ads.
First Party cookies allow us to share data from our website’s first-party cookies with Facebook. This helps us to monitor and present relevant ads to people who show interest in our products and services.
No personal data is collected or stored, however, please note that companies like Facebook manner information based on their own privacy policies.
You can view more information about how your personal information is processed and handled by the Facebook marketing tools here .
You can view your Facebook ads settings and update their preferences at any time.
If you require any other information regarding Cookies please don’t hesitate to contact us on dimmivalenti@gmail.com.
Our website uses Google Analytics, this is a service which forwards website traffic data to Google servers in the UK.
We want to inform you that third-party affiliates, like Google Analytics, will also implement cookies (such as „_ga“ cookie) to gather information about user activity on our website.
To help us understand website traffic and webpage usage, we use reports presented by Google Analytics.
A complete information how Google uses and processes data, also the storing and accessing of Cookies on the Visitor’s device in regards to their partners, you can find following this link “How Google uses data when you use our partners’ sites or apps” (located at www.google.com/policies/privacy/partners), or any other URL Google may provide.
Google Analytics does not identify individual users or correlate your IP address with any other data maintained by Google.
According to its own Policy Google does not collect any individual data with this process. Although, if you don’t want to use the remarketing feature from Google, you can disable it by adjusting the relevant settings at http://www.google.com/settings/ads .
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you, by emailing dimmivalenti@gmail.com.
If you wish to withdraw your consent:
If you don’t want us to process your data anymore, please contact us at dimmivalenti@gmail.com or via mail at 6 Castlefield Street, Shelton, Stoke-On-Trent, Staffordshire, ST4 7AQ.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at dimmivalenti@gmail.com or via mail at 6 Castlefield Street, Shelton, Stoke-On-Trent, Staffordshire, ST4 7AQ.